RATES IN USD $ PER DAY

Price is per day, 7 night stay. 50% deposit required at time of reservation. Balance
due 30 days prior to arrival.  In case of a cancellation the initial deposit will be credited
to a future rental. The balance deposit will be returned to you in it's totality provided
you give us 15 days' notice.
Check in 4pm, Check Out 11am.
*We are more than willing to entertain offers for monthly rentals. We believe our home
would provide an incredible deal to a retired couple and friends. So feel free to inquire.
The rates for a monthly rental will depend upon the time of year and the
number of months you rent.
VERY IMPORTANT
**Since the Country Club charges us $100 replacement fee for lost cards, we ask
that you make a $300 dollar deposit to insure that you return your access cards
and keys upon the completion of your vacation stay. This deposit will be returned within
1 week upon your rental completion as  you return each access card and our home’s keys.

How to get to Casa Xel-Ha from the airport or from the Highway.
Casa Xel-Ha is approximately 10 minutes from the Acapulco International Airport or an extremely
easy drive from Mexico City (Appx 3.5 hours). If you arrive by car take the direction of Punta
Diamante and when the highway ends you will find the Punta Diamante Avenue. You just have
to cross the Avenue and you will see the entrance to the Fraccionamiento Mayan.  Follow
that road and you will get to the Gated guard entrance where you only have to mention that
you are going to the Fraccionamiento Xel-Ha and you will be granted entrance.  Follow the
road, passing the tunnel and you will hit the Main Avenue.  Go straight until you reach the
big construction of a Commercial Center and to the left the Golf Club and at the next
opportunity make a U-turn to the left.  There you will see to the right the gated entrance to
the Fraccionamiento Xel-Ha.  In case you come from the Airport, we have created a
MAP for you  for you to print out and provide to the Taxi driver.  At that gate simply
mention which house you're going to and show your picture ID.
CHECK IN and CHECK OUT time
Since Casa Xel-Ha is a weekly rental property, there may be other guests checking out
on the day you arrive. Our check out time is 11 am, and check in is not until 4:00 pm.
This will provide us sufficient time to have your house cleaned for you prior to your arrival.
If the home has not been rented prior to your arrival, we have no problem with you arriving
earlier.  We will need to share this with you as we approach your reservation date.
How to CHECK IN
Check in is quite simple, BUT YOU MUST BRING A PICTURE ID WITH YOU.
All you have to do is arrive to the Casa Xhel-Ha entrance as shown on the MAP and show
your picture ID.  The guard will confirm your reservation with the administration officers.
When you are confirmed, you will receive access to Casa Xel-Ha.  You will be given a
set of KEYS and the set of MEMBERSHIP CARDS for access to the Golf and Tennis Club.
These Keys and CARDS are like GOLD. Without them, you cannot enter your
vacation property or get access to the Country Club.
How to CHECK OUT
To check out, all you must do is clean Casa Xel-Ha (or have it cleaned by maid service)  and leave
it in the same condition that you received it.  If you do not clean Casa Xel-Ha on your departure,
the price of this cleaning will be deducted from your rental deposit ($20 Dollars), There are plenty
of cleaning  materials in the home including a vacuum cleaner.  Trash can be left at the
guard shack at the entrance to Casa Xelha. The guards will arrange to dispose of it.
We can arrange for a daily cleaning service to provide basic maid service.
This would include general cleaning, bed service.  The cost of this service is on the average
$150 pesos a day extra (around $15 dollars). You will pay this directly to the maid that we provide.
Please let us know beforehand if you are interested in this additional service.
When you are ready to leave, you only need to LOCK ALL DOORS, and return the keys
to the GUARD HOUSE onthe day of your departure, before 11 am.
It is CRITICAL that you return both the KEYS and the CLUB MEMBERSHIP CARDS to
the GUARD HOUSE when you check out of Casa Xelha.
(See above**).
What to bring with you
Casa Xel-Ha has most all things that you might need for living comfort (within the home).
Casa Xel-Ha includes room articles like sheets, bed spreads, pillows, and covers.
Bathrooms are supplied with a single set of indoor bath towels in each room. The
Kitchen includes Microwave, Blender, Coffee Maker, Toaster Oven, Dishwasher, stove,
Refrigerator, Freezer, Post, Pans, Plates, Cups, Glasses, and Utensils.  The living
room includes a large 30 inch TV with Direct TV, VCR, Stereo, and CD Player.
The laundry room includes a small washer and dryer. All consumables are your responsibility.
Here is a list of some  things you might consider bringing:
Your cell phone, if you have one.
Beach towels (if you go to the Hotel pool they will supply towels,
but for the Beach Club you need to take your own)
     Plenty of Sun Tan Lotion
     Bathing Suits
     Kids VHS Videos for use with the VCR player
     Your favorite CDs for use with the CD Player
     Sun Glasses
     Golf Clubs
     Tennis Racquets
     Light beachwear
     Beach Radio
Inflatable mattresses if you are more than 8
     Soap & Shampoo
Remember, there is a small market, Sea Garden Market, within walking distance of
Casa Xelha where you can find most of your necessities but its always nice to have
some basics when you arrive.  Just exit the entrance gate of Casa Xelha, turn left and
the Sea Garden market  is about 500 yards down the road on the right side.
There is a CostCo within a 10 minute taxi drive. This is a great place to buy stapels
for a weeks stay. Remember to bring your card from the USA.
Call a taxi to pick you up and take you to CostCo or downtown Acapulco where many
stores, including Walmart can be found.
There are 2 ways to arrange for a taxi. The easiest is to request the taxi from the guard shack.
Second you can arrange for this from the desk of the Hotel.
In case of Emergency Problems
The truth is, you should not have any problems. Casa Xel-Ha is brand new, with all new
appliances, and home service. In the unlikely event that you need help, at time of rental,
we will provide you via email, an informational email with contacts information and
any other additional instructions you might need.  These contacts can be used during
your stay.  The only problem is that you must be able to speak a little bit of Spanish,
since the contacts in Acapulco will be Mexican.  If you require, these contacts
will be able to provide you maid service, emergency repair service in home.

 Return to the Main page